Q. I see highqualitycomics.com
on the pictures of the comics. Are they on the comics?
A. No. It is there because many
people have used our pictures for their ads on eBay without our
permission. They are even linking them from this site. Since they
refuse to stop we figure this is free advertising! :o) Also note
that pictures are provided for representation only. The picture
might be of another grade or quality.
Q. Do you have a return policy?
A. Yes. We guarantee Absolute Satisfaction
on All Orders. You can return an item within 7 days for a full
refund on your purchase price.
Q. How can an item be listed but yet be unavailable?
A. All items are subject to previous sale.
We sell via phone sales, ebay, mail order and this web site.
If you have had these items in your shopping cart they may have
been sold or even removed from the database before you ordered.
Most items are one of a kind. We will e-mail you before completing
your order if we have sold out of any items to allow you to make
substitutions if needed. We have more than 250,000 items on hand
but there is always the possibility the item you want has been
sold. We make an honest effort to keep the database updated but
things often do sell before they are removed here. It is an impossibility
to sell used items through so many outlets and update in realtime.
If you place a big order or order often you will run into this
at some point.
Q. How do I use the Shopping Cart and
why must I register?
A. You click the Shopping Cart button at the
end of the row of the item you want. The Item is placed in your
cart where it resides until you checkout. The items will also remain
in a cookie on your computer for up to 30 days. When you click
the checkout link you enter our secure server (SSL 128 Bit). You
then log in and complete the order. You must register with us to
ensure proper operation of the cart sessions and for security reasons.
You are only entering enough information to complete the order.
The next time you order from us you will only have to enter your
credit card info again (as we do not store this info) after logging
in to continue. Your Information is secure and for our use in processing
your orders only.
Q. Will my e-mail address be used to spam
A. NO! We will possibly implement a feature
in the future where you can opt in to receive information about
specials and sales in the categories of your choice but you will
not receive anything from us with out requesting it other than
inquiries or information regarding your current order. It will
never be sold or given away to anyone else.
Q. I have had problems completing my order, Why?
A. This could be for many reasons. Make sure you
have Cookies and Java Script enabled. Most often the best way to
do this is to place us in your trusted site category in your browsers
options under security. Also if you get to the checkout page and
do not complete the order for a while your session will time out
and you will have to try again.